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1 Ubi Crescent #01-01
Number One Building
Singapore 408563
Tel: (65) 6840 8855
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Home » Warranty & Repairs

Warranty & Repairs

WARRANTY AGAINST MANUFACTURER'S DEFECT

All Warranty covers only manufacturer's defect

Warranty will not cover defect or damages resulting from:

  • Attempted unauthorised repairs, tempering, alternations, modifications, additions and/or deletions
  • Accident, mishandling/negligence, abuse/mistreatment, loss and/or other calamities whether caused by nature or negligent act/omission.
  • Usage not in accordance with the operation instructions manual.
  • Normal wear and tear.

REPAIR & SERVICING

  • We only facilitate powertools repairs
  • Please bring your original Horme invoice/receipts to any of our outlets when claiming warranty.
  • For other products, please refer to the respective local distributor.

Disclaimer: While we may use reasonable efforts to include accurate and up-to-date information on this page, we make no warranties or representations as to its accuracy, timeliness, or completeness. You may refer to the manufacturers' website for up-to-date information.

SearchSearch for brand or products:

Brand ⬆ Product Period Remark
AAA Arc Welder 3 Months  
Abloy Padlock 1 Year  
Acision Laser Measure 1 Year  
Advante Water Filtration 1 Year  
Aerogaz Home Appliances 1 Year Register your warranty on Aerogaz website.
Aerogaz Water Heaters 1 Year Register your warranty on Aerogaz website.
Amax Air Compressor Air Compressors 3 Months  
Assure Wheelchairs 1 Year Frame Only
Atlas Copco Air Compressor Air Compressors 1 Year  
B&N Bench Drills 3 Months  
Black & Decker Powertools 1 Year  
Black & Decker Powertools Batteries & Chargers 1 Year  
Bosch Electrical Measuring Tools 1 Year  
Bosch Powertools 6 Months - 1 Year 6 Months: Standard Duty, Outdoor Powertools
1 Year: Heavy Duty
Bosch Powertools Batteries & Chargers 6 Months  
Caterpillar Fans (Industrial) 1 Year  
Char Broil BBQ Grill 6 Months  
CYC Inverter 3 Months  
DAB Garden Pumps 6 Months  
Dewalt Powertools 3 Years  
Dewalt Powertools Batteries & Chargers 1 Year  
Dongcheng Powertools 1 Month  
Dremel Tools Powertools 6 Months  
Duro Padlock 228, 338 & 833 10 Years Register your warranty on Duro website.
Duro Safe Box 1 Year Locking Mechanism Only
Off-Site Warranty (Carry-In)
Register your warranty on Duro website.
Ecoflow Power Station 1 Year  
Einhell Powertools 6 Months  
Einhell Powertools Batteries & Chargers 6 Months  
Fiac Air Compressor Air Compressors 6 Months  
Flashfish Power Station 1 Year  
Gei Generator Generators 1 Month  
Gei Generator Water Pumps 1 Month  
Grandeur Fans (Industrial) 3 Months *Warranty provided by Horme Hardware
GYS Battery Chargers 1 Year  
GYS Inverter Welders 1 Year  
Hikoki Powertools 6 Months  
Hikoki Pressure Washers 6 Months  
Ingco Powertools 6 Months  
Ingco Powertools Batteries & Chargers 6 Months  
Ingco Pressure Washers 6 Months  
Instapure Tap Systems 1 Year  
Jetmaster Floor Blowers 6 Months  
Jetmaster Pressure Washers 6 Months  
Jetmaster Vacuum Cleaners 6 Months  
Kapro Laser Measure 3 Months  
Karcher Carpet Cleaners 2 Years Register your warranty on Karcher website.
Karcher Electric Brooms 2 Years Register your warranty on Karcher website.
Karcher Floor Cleaners 2 Years Register your warranty on Karcher website.
Karcher Pressure Washers 1 Year Register your warranty on Karcher website.
Karcher Steam Cleaners 2 Years Register your warranty on Karcher website.
Karcher Vacuum Cleaners 2 Years Register your warranty on Karcher website.
Karcher Window Vacuums 2 Years Register your warranty on Karcher website.
KDK Fans 1 Year No physical warranty card will be given.
Register your warranty on KDK website.
Enter the "Lot No." indicated on the box in the "Series No." field during registration.
Kio Hoist & Winches 3 Months *Warranty provided by Horme Hardware
Klenco Vacuum Cleaners 1 Year  
Koshin Water Pumps 1 Year  
Kyocera Powertools 6 Months  
Kyocera Pressure Washer 6 Months  
Lavor Pressure Washers 1 Year  
Lavor Vacuum Cleaners 1 Year  
Lentech Carpet Blowers 6 Months  
Lentech Vacuum Cleaners 1 Year  
Majesta Air Tools 6 Months  
Makita Powertools 6 months - 1 Year 6 Months: Corded, Non-brushless Cordless
1 Year: Brushless Cordless
Makita Powertools Batteries & Chargers 1 Year  
Maxcool Air Cooler 1 Year  
Maxspid Emergency Light 1 Year  
Mayer Home Appliances 1 Year Register your warranty on Mayer website.
Metabo Powertools 6 Months  
Midea Fans 2 Years Register your warranty on Midea website.
Midea Home Appliances 1-2 Years 1 Year: Electric Kettle, Induction Cooker
2 Years: Microwave Oven, Rice Cooker, Toaster Oven
Register your warranty on Midea website.
Midea Vacuum Cleaners 2 Years Register your warranty on Midea website.
Mistral Air Cooler 2 Years Register your warranty on Mayer website.
Mistral Air Purifier 2 Years Register your warranty on Mayer website.
Mistral Fans 1-2 Years 1 + 3 (motor) Years: Exhaust Fan, Floor Fan, High-Velocity Fan, Industrial Fan, Metal Stand Fan, Power Fan, Slide Fan, Tower Fan, Blade Free Fan
2 + 8 (motor) Years: Inverter Fan, Stand Fan, Table Fan, Wall Fan
2 + 10 (motor) Years: Corner Fan, Ceiling Fan
Register your warranty on Mayer website.
Mistral Portable Air Conditioner 1 Year 1 + 5 (Compressor) Years
Register your warranty on Mayer website.
Mistral Water Heater 1 Year 1 + 5 (Heating Element) Years
Register your warranty on Mayer website.
Morries Home Appliances 1 Year Scan the QR Code on the box to register warranty
Morries Safe Box 1 Year Locking Mechanism Only
Nika Safe Box 2 Years Locking Mechanism Only
Nikawa Safe Box 1-2 Years 1 Year : CFS, EIS, Feramo, NIO, N1
2 Years: Evolve, Nexus, N2, N3, YES
*Locking Mechanism Only
Nilfisk Pressure Washers 1 Year  
Santoemma Carpet Extractors 1 Year  
Santoemma Vacuum Cleaners 1 Year  
Sanwa Multimeter 1 Year  
SentrySafe Safe Box 1 Year Locking Mechanism Only.
For models up to 20.0kg : Off-Site Warranty (Carry-In)
For models above 20.1kg : On-Site Warranty
Only for Safe box bought from authorised SG seller
Sona Air Con 5 Years Warranty on Compressor
Register your warranty on Sona website.
Sona Air Coolers 2 Years Warranty on Motor
Register your warranty on Sona website.
Sona Fans (Household) 1-5 Years Warranty period varries depending on product
Register your warranty on Sona website.
Sona Fans (Industrial) 3 Months Register your warranty on Sona website.
Sona Home Appliances 1-3 Years Warranty period varries depending on product
Register your warranty on Sona website.
Sona Vacuum Cleaners 1-2 Years Warranty period varries depending on product
Refer to Sona website for exact warranty period
Sona Water Heaters 5 Years Register your warranty on Sona website.
Sprintus Battery Sweepers 6 Months  
Sprintus Vacuum Cleaners 1 Year  
Stanley Electrical Measuring Tools 2 Years  
Stanley Powertools 2 Years  
Stanley Powertools Batteries & Chargers 1 Year  
Steinel Glue Guns 3 Years  
Steinel Hot Air Guns 1 Year  
Steinel Lights & Sensors (Consumer) 3 Years  
Steinel Lights & Sensors (Professional) 5 Years  
Steinel Lights & Sensors (Professional) 5 Years  
Sumo Pallet Truck N/A *Repair available (Horme Hardware)
Titan TV Bracket TV Brackets 2 Years  
Toshiba Air Purifier 2 Years Register your warranty on Toshiba website.
Toshiba Fans 2 Years Register your warranty on Toshiba website.
Toshiba Home Appliances 1-2 Years 1 Year: Airpot, Electric Kettle
2 Years: Electric Kettle, Electric Oven, Microwave Oven, Rice Cooker, Steam Oven
Register your warranty on Toshiba website.
Toshiba Vacuum Cleaners 2 Years Register your warranty on Toshiba website.
Windspeed Magnetic Drills 6 Months *Warranty provided by Horme Hardware
Zircon Electrical Measuring Tools 6 Months